Frequently Asked Questions
What should I do if I have not received all the items in my purchase?

If you receive an incorrect or defective item, please reach out to us within 48 hours of delivery at harmoniousclothingindia@gmail.com. Provide your order number and photos of the incorrect or defective item for swift resolution.
What are the types of delivery and delivery times for an order?

We currently offer the following delivery options:

  • Standard Delivery: Your order will be delivered within 5-7 business days.
  • Express Delivery: Delivered within 2-3 business days (additional charges apply).
Where is my order?

You can track your order status by visiting our Order Tracking page.
Can I change the delivery address of an order?

Yes, you can update the delivery address before the order is shipped. Your order details will have the provision to opt from or you can contact our customer support team at harmoniousclothingindia@gmail.com within 24 hours of placing your order.
Can I cancel my order?

Orders can be cancelled before they are shipped. To request a cancellation, contact our customer support team by writing to us at harmoniousclothingindia@gmail.com. If the order has already been shipped, you can initiate a return after receiving the product.
What should I do if I have received an incorrect or defective item?

If you receive an incorrect or defective item, please reach out to us within 48 hours of delivery at harmoniousclothingindia@gmail.com. Provide your order number and photos of the incorrect or defective item for swift resolution.
How can I exchange or return an online purchase?

To initiate an exchange or return for an online purchase:

  • Visit the Returns and Exchanges page on our website.
  • Enter your order details and follow the instructions.
  • Pack the item securely and send it to the provided return address.

    Please note that exchange is subject to the stock availability.
How can I find out the status of my return?

Once your return is processed, you will receive an email confirmation. You can also check the status under My Returns in your Harmonious account.
How and when will I receive my refund?

For online purchases, refunds will be issued to your original payment method within 15 business days after the return is processed.
What are the return conditions?
  • Items must be returned in their original packaging, with tags intact.
  • Items must be unworn, unwashed, and in their original condition.
  • Returns must be initiated within 03 days of delivery.
  • Certain items, such as customized products, are not eligible for return.
Can I place an order from outside of India?

Currently, we are offering delivery within India only. Stay tuned for international shipping updates in the near future.
Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Harmonious Customer Support

Email: harmoniousclothingindia@gmail.com